The ipod touch is fixed “Hurrah” PC World rang and summoned our presence along with any paperwork.
Clutching a carrier bag containing the speakers we entered the mystical world of ‘Tech Guy’. Out of the corner of my eye I noticed Dave break the 100 meters record and vault over the Mac display tearing down isle 4 to the bottom of the store and as far away from Hannah as possible, I could see in his terrified little face that the trauma of his last meeting with my daughter had still not subsided and I suspect he will be in therapy for many years to come.
“Hi we’ve come to collect our ipod” I said to Colin who apparently was here to serve me which was a novel idea given he was behind a counter with a till come computer on it. Colin said “Sign here” now that’s an even more novel idea sign before I’ve even seen the ipod let alone turn it on. “No I won’t sign for the minute thanks lets see if it is fixed shall we I have my daughters speakers here”. Colin of course no hated me with a vengeance and was probably wondering how he could gob in the ipod or wipe a bogey on my receipt.
Colin must have been taking lessons from Dave as he too snatched at the carrier bag and made a huff sound that definitely translated into ‘pain in the ass’ after going through the ritual instructions for switching on and listening we was happy, for the minute, and I duly signed Colin’s red tape.
Back in the car Hannah said “Where’s all me stuff gone? And what’s this rubbish wallpaper?” It would seem fixing the ipod consisted of formatting it! Oh and apparently smearing as many sweaty manky fingers as possible across the screen. Fortunately it was fairly straight forward putting her stuff back on and she can now leave it docked with no buzzing.
A couple of days later while on my way to bed I noticed Hannah’s bedroom was emitting a white light “Great she’s fallen asleep with her bedroom light on” like the good environmentalist I am I went in to switch the light off “Aaaarrrgghh Bright ligh bright light” no dear reader the bedroom light wasn’t on but the display on the speaker could have been used to flush out Manuel Noriega! how she can sleep with that shining out is beyond me.
After a hard days slog at the office I arrived home to an excited daughter “Dad! Dad! PC World has rang, they say my ipod is ready but can I bring my speakers down”. Being the cynical person I am my eyes narrowed, why do they want your speakers? And how come its only been two days? Thats not long enough to send it away have it fixed and then returned to the store!
Off we set to brave the M6 at rush hour period normally I would have left it till the weekend but teenagers who have had their toys confiscated are dangerous beasts and I’m not getting any younger.
Having parked we ambled into the store heading to the Customer Services Desk, I explained we’d had a phone call that my daughters ipod is ready and handed over the paperwork. “Ah yes we’ve tested the ipod and its fine” Really? “Yeah Dave has gone round every docking station and we cant find anything wrong” OK we’ll here are the speakers we purchased from here that you asked us to bring down. “Well as I say its fixed” Erm can you humor me and try her ipod in these speakers?
The guy sort of grabbed at the bag and scuttled over to his three lanky mates all looking most put out that they could no longer look at Sharon the floor tarts cleavage. Next thing was Lady Ga Ga bellowing out at 300 decibels while said 3 morons bent over and moved their ears along the speaker frontage! I knew straight away what they was doing “We cant hear any buzzing at all the sound is perfect”.
I know, who said it had anything to do with music? Switch the music off, now I must have been speaking Turkish or something as the so called Tec Guy looked at me with a totally bemused look on his face, go on switch it off, now disconnect the ipod, reconnect the ipod and press the ipod button on the speakers, can you hear it?
Suddenly the 3 stooges Ug, Og and Gog started nodding at each other just to emphasis my point I said to connect my ipod and notice that there was no sound as I knew full well their next defense would have been to blame the speaker. “Well have to send it away” but thats what you said two days ago? “We test them here but we cant fix them here” so what you are really saying is you switch them on to make sure people aren’t lying?
It was then my daughter exploded at the poor guy, what the hell are you playing at? You could have done all this when my dad brought it down! You’ve wasted two days and I’ve been without my ipod I could have rescued the poor guy but then I thought stuff it I have to live with that you can have a taste of it mush. The drive back home was very tense and very quiet we await the next call from PC World. :-/